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Hi sir/madam,
I have booked flight ticket from mumbai to bhubaneswar on 19th march 2020. But goair flight cancelled the trip. After got flight cancellation message from goair, i have cancelled the ticket through easymytrip.
I have received from easy my trip refund amount is 1797.00 but my booked ticket amount is rs. 9886.00
Please process rs. 9886.00 amount refund
My pnr no : e4n46cdate of travel : 19th march 2020travel : mumbai to bhubaneswar
I have received below message from today from easy my trip.
As per the recent dgca circular number-av 29011/27/2020-dt, passenger may claim full refund for the reservation booked between 25 march 2020 to 14th april 2020 to travel between 25th march 2020 to 3rd may 2020. You are not eligible for a refund as the booking & travel date criteria does not match as the booking was done on 11/12/2019 and travel date was 19mar2020.
As per airline advisory correct refund has been processed.
Airline advisory: customer doesn't have to cancel their booking at easemytrip or goair website/app/call center as goair will not refund any amount for the flights canceled by the customer or if even the flight is suspended by goair.
Please refer to the complete airline advisory here : https://www.easemytrip.com/goair-waiveroffer-during-coronavirus.html
We would be glad to help you. Please feel free to contact us in case of any other assistance.
Kind regards,
Easemytrip team
I was cancelled the ticket after receiving flight cancellation message from goair. Please consider me and refund me full amount Was this information helpful? | 
