GoAir — goair cancellation refund not processed for more than 50 days

Address:

Mumbai City, Maharashtra, 400025

I had booked go air tickets (Mumbai to ladakh) on 12th mar 2017. Due to some unforeseen reasons i had to cancel the same on 1st aug 2017.

A refund amount of inr 19, 338 was to get credited to my account. I have been constantly following up but till date (Today is 3rd october) and its not done.

Even after my email and telephonic complains i still havn't received a reply. All that they have to say is there has been a delay and we will get it processed. From 1st aug till 3rd october.. Its 2 months... Is it delay???