GoAir — GoAir stole my money

My flight was of 1st july 2020 but got cancelled on 29th june 2020 and they didnt even informed me about cancellation. I get to know when i was going to check by visiting www.goair.in or call go air helpline number to modify or cancel my booking at no extra fee. I have been trying to call right from the time i saw that my flight is cancelled on their web portal, but they keep me waiting and waiting until i cut the call out of frustration. I wasted a lot of time to reschedule my ticket, but it seems the customer care numbers are just a joke and are virtually non-existent. After which i booked another ticket from different airline. I want my refund of money. But neither did i get any message nor did they pick up the phone. Didn't expect such a lame behaviour from an airlines like goair. I have seen other airlines handle cancellations much better. Amongst all customer care services i have dealt with in my life, i have never had such a terrible experience. Today is 8th of july and still they are not responding to my mails and calls.