GoAir — got air customer care is not helpful

Address:	Mumbai City, Maharashtra, 400 025
Website:	www.goair.in

Hi team i made wrong booking with the wrong date l9zrwg//t3t8ti also contacted go air company just with in 30 i did the booking informed that i booked wrong date booking i am looking for the waiver in cancellation charges i booked the ticket for my mother and father mr harish gandhi and mrs kanta gandhi selected the wrong date, also i created new booking with the correct dates q8k2nw and o15mwb, i made the same correct booking with same go air airlines only still there agent are not helping me i want my refund as soon as possible i accept this is human error, but you must provide the exception for the one time waiver my grandmother is getting operation in rohtak hospital she is suffering from cancer we just came to know that on 8 september we were going through the hard time in that tension i did the mistake, i would request you to waiver the charges i also informed your team the same thing but they are not doing the same please check the medical document below in the attachment, its mentioned in the document she is getting operated for the breast cancer i hope you understand the state of mind at that time
Please contact number [protected] my name is sahil gandhi