GoAir — Harassed & penalised for a silly mistake

Address:	Patna, Bihar, 800001
Website:	goairlines

I booked my tkt & while typing one letter of my name got escaped but when tried to rectify it, then call the customer care but didn't got resolution then move towards the airport & meet with the go airline booking counter persons, told them the facts that my mistake only one letter didn't typed then they start harrasing me by saying that i m not that person but i carried each & every type of identification with me they didn' t entertained it & ask for rs3000/- i was in hurry so i have to pay them for adding a single letter, but after receving the money they didn't ask any proof or identification. how is it possible that before paying the cash they created the situation as hell but when i agree to pay them they didn' t verified any thing, as i m also there corporate customer i requested all my team mates that not to support go airlines then have generated the revenue but in the meanwhile looses there goodwill & customers

Regards

Rohit
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