GoAir — lost my wallet in flight g8 - 806

Address:560076

I was travelling from Lucknow to Bangalore and I lost my wallet. I got a call from ground staff that have found the wallet. He gave me his on duty manager Bangalore's contact number and name ("Mr. Sharat"). I called him in the morning and he told me to come and collect the same from Ticketing counter. I went there and I had worst experience with bangalore ticketing counter staff "Navin Jose". His behaviour was so rude. He told me that we did not find any wallet. He contacted "Mr. Sharat" ([protected]) on phone and he came and told me that I forgot my shelf key today. Come tomorrow. And all the discussion happened in a very unprofessional manner. Believe me the two employees ("Sharat" and "Navin") were so rude and unprofessional. I had 14000/- rupees in my wallet, 2 debit cards and DL. I lost everything. They did not call me again. I believe they have stolen my wallet. I want that some body should take some disciplinary action against these two persons.
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1928
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information