GoAir — luggage missing and no response from the airline

Address:Ahmedabad, Gujarat, 380007

I was on a flight of go air from mmbai to ahmedabad flight no. G8 363 my baggage was not present at the arrivals when i contacted the staff they informed me that my baggage was not allowed to board the flight they took an authority letter and told me that i will get my luggage when the next flight comes and they gave me their contact number its been 12 hours i arrived but there is no information with staff that when my luggage will come even they are not receieveing the phone. This is the worst service i have ever experienced with an airlines.
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information