GoAir — Missed flight due to web checkin issue by 3 min.

Address: New Delhi, Delhi, 562114
Website: goair.com

I had booked a flight from bangalore to pune on 4th aug vide pnr mwxkkb for flight g8283. I was not well, i reached airport at 4.45am. Got stuck in morning queue and then reached the web checkin kiosk to print my ticket. I had tried web checkin yesterday 2 times, each time i selected the seat and deposited.400 inr for the seat. The self. Checkin kiosk was not having go air link at bangalore airport. I was advised to get it printed there. That counter was closed at 5am. On the side counter, business check in was happening. I put forward my case. I was shown a time of 5.03am and that i can't board the flight. Due to all this, i had to book next flight to pune vide indigo and had to pay 5500 for it. I missed the flight, paid more, just because the self check in kiosk does not have the print facility for go air. I need my complaint to redressed with justice and not excuses. As a customer, i am hurt and missed an important meeting at pune.
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1928
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information