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GoAir — No response from customer care

I had booked ticket from GoAir for departure date 11th April 2020 but due to lockdown the flight got cancelled. I tried to contact the customer care in every possible way but there was no response. At last I booked ticket again for Mar 2021 using my PNR credit shell and paying 1800 extra. But the booking is not showing in the website or app. Customer care is not responding .
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    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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