GoAir — no support from their staff

Address:

Mumbai City, Maharashtra

Hello sir,
I reached airport by 6.50pm and my flight departure was 7.15pm but the flight departed before its time. I had a talk to your person on phone when i was reaching airport there number is +[protected] and +[protected]. They said we can't wait since all the passengers have boarded the flight and we can't wait for one passenger.
Then when i reach the airport i rushed inside but the flight has already departed i come to know. Then in when to your counter and your people around there didn't help me at all. They just said the flight has departed. I ask for help what i can do since the airport was also closed. They even not brother to help me and said me we are close for the day. I ask them do they have any accomodation facility and when is the next flight to mumbai. Get me the ticket for the same. But they rudely said now we are closed for the day and we can't help you.
Then i met indigo people they helped me for the stay as well as for snacks and they got the new ticket as well for 26dec morning.
I have already complaint to senior person in morning regarding whole matter on 26dec his name is sajjid who met me in morning he said me to mail you and get the feed back as well as he will speak to your staff.
I have attached all the copies regarding this matter.
Since time is short i cannt write more.
Please go through my complaint and let me know how u can help me.
Thanking you.
Nitesh dhokad
[protected].