GoAir — non receipt of refund of air tickets

Address:

Mumbai City, Maharashtra

We were to fly between Goa and Bangalore on Feb 17, 2019 but couldn't as the airline cancelled the flight .Since then I was asked to mail GoAir and request for a full refund.

here are the details of my flight :

PNR No: F4DHMS

Flight No: G8-286

Sector : Goa/Bangalore

Date of travel : 17th February, 2019

Passenger names : 1.Sumit Dhar
2.Sharmila Dhar

I HAVE NOT HEARD BACK FROM THE AIRLINE AT ALL OTHER THEN RECEIVE AN ACKNOWLEDGEMENT NUMBER FROM THEM.THE LATEST NUMBER I RECEIVED FROM THEM IS :

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