GoAir — not allowed to board and worst customer service

I was going from mumbai to nagpur due to loss of my father and as being a only daughter i wanted to see him last time so i booked early ticket from goair 6.40am (Pnr x5nwxf) where i also had done web check-in and had no luggage with me but heavy rain i reached airport 35min early only on boarding pass they have mentioned boarding will close 25min before so i had 10min extra but instead o[censored]nderstanding my condition and being alone girl i begged them and told why i want to go but still no response and the reply was 'kuch nahi ho sakta flight take off ho gayi', i was shocked as flight time was 6.40 and that guy saying me by 6.20 that flught taken off, that the kind of service received its worst never ever book ticket on go air, i lost my ticket money and more then that a chance to see my dad once. Shame on goair