GoAir — not getting proper response from staff about my lost luggage

Yesterday while returning from Delhi airport to Mumbai when we were travelling from terminal 1 to terminal 2 in GoAir bus we forgot our luggage. After realizing about our luggage we went to your staff enquiring about the same but we didn't get any appropriate response.Is it not your responsibility to make sure that we get back our belongings.Really really disappointed.
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Hey My grandma has booked a flight for 5th dec. Her Id prood has her name as Vasna Phadke which is her after marriage name but by mistake she booked her ticket by her routine name Leela Phadke which is before marriage name. We have effidemit document for that. Will they allow her to depart domestic flight from mumbai to chandigarh?
Dear sir, mam
I was treveling chandigarh to mumbai on 1st of december at 1.20 pm. But whan i landed nd reached my hotel and checked my luggage was broken by your staff so what shoud do further regards
Harpal singh

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