GoAir — not refunded the amount

Dear concern,

It's been almost a month where i have cancelled the ticket due to medical emergency. I have written mail 4-5 times where the feedback team has not yet reverted back. I have called them many times none of the team has taken this issue seriously.
I have provided the medical certificate as well.

There team has told me to cancel the ticket and refund and the total amount will be refunded due to such medical issue.

Everytime i called them, they ask wait for 7 days, again i called them they told wait for 2 days, again i called them they told wait for 7 days revert will come.. I am really disheartened as the money is very precious to us. Earnings are not soo much that we can loose such amount.

Following are the complain no's where they have given me for every mail but not responded to any single mail.

1. G[protected]

2. G[protected]

3. G[protected]

4. G[protected]

Requesting you to kindly support as i am sick of writing mails and calling them. I have no one left to help me except my consumer forum.