GoAir — Not satisfied with your services at mumbai airport

I booked a flight from mumbai to delhi for 1st march 2021 (01/03/2021)
Flight time was 21:35(09:35)pm when i booked it
I didnt got any prior message or call from goair or the airport authority
At 6:15pm i checked in via my mobile phone while in check in procedure i saw that the flight is reponed from 21:35(09:35)pm to 20:23(08:25)
I entered the mumbai airport by 07:45pm and reached your gate 65B at 08:02pm boarding time was 19:45(07:45)pm
The staff was not there ground staff and security asked me the gated are allready closed bt i was there 23mins prior of departure
Goair staff is not helpfull at all
I have to reach at my place any how by night
Now they are asking me to wait at airport till morning
How can i stay i airport for 11-12hours ??
How do i take rest ??
Who will care for my health ??

This is my worst travelled history with goair

I need an explanation with goair

Ritesh chhabra
[protected]
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GoAir customer support has been notified about the posted complaint.
Mar 01, 2021
Updated by NT Fragrance House
Wrong behaviour of goair staff at mumbai airport
I need my refund
Mar 01, 2021
Updated by NT Fragrance House
I booked a flight from mumbai to delhi for 1st march 2021 (01/03/2021)
Flight time was 21:35(09:35)pm when i booked it
I didnt got any prior message or call from goair or the airport authority
At 6:15pm i checked in via my mobile phone while in check in procedure i saw that the flight is reponed from 21:35(09:35)pm to 20:23(08:25)
I entered the mumbai airport by 07:45pm and reached your gate 65B at 08:02pm boarding time was 19:45(07:45)pm
The staff was not there ground staff and security asked me the gated are allready closed bt i was there 23mins prior of departure
Goair staff is not helpfull at all
I have to reach at my place any how by night
Now they are asking me to wait at airport till morning
How can i stay i airport for 11-12hours ??
How do i take rest ??
Who will care for my health ??

This is my worst travelled history with goair


I need an explanation from goair
I need my refund back

Ritesh chhabra
[protected]

Mar 01, 2021
Updated by NT Fragrance House
Worst staff of goair can be seen at mumbai airport
Even the sweepers talk in a good way
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