GoAir — Postpone my flight without any intimation | |
Hi Sir/ Madam, I\'m trying to get in touch with the call center of GoAir Airlines and none of the calls have been received. I understand that during a pandemic there is more demand but that doesn't mean there is no service provided. I have an emergency and I have to fly but the flight is postponed without any intimation. I have been calling the customer care for almost 48 mins no response, 2 hours and then I have been on call from my friends number there is no response as they cut the call within a few seconds. This is not the way you treat your customer when they are in dire need of help. I have an emergency as I have left my home and have no place to stay in Bangalore and booked a flight accordingly for 21st July and I need to be home soon. Please take a strict action against this fraud and request them to rebook my flight with some other airlines. I am not in staying well here in Bangalore. There is no such treatment we have received from any other airlines. Hoping to hear from you soon. Thank you.
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+91 22 6741 0000 [Head Office]
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1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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