GoAir — Refund enquiry for flight cancelled by Airline for January 2021

I have booked a flight for January 2021. The flight has been cancelled by airline. I found that cancelled status while trying to do web check-in. Since then (24th December)I have been calling CUSTOMER care but even after waiting for 9 minutes in each call, could not get to talk to any representative. call gets disconnected after max timeout. I also wrote to the airline to these email ids and have sent escalation email to the higher authority as well, but no response till date. The journey date is 17th January 2021.
I contacted these email ids - [protected]@goair.in,
[protected]@goair.in, [protected]@goair.in

For each email, I get a service request number - G[protected], G[protected], G[protected], G[protected], G[protected], G[protected]

I don't want to re-schedule my flight. Since, it is cancelled by airline, I want total refund. and that too as soon as possible. don't come to me crying and giving ### reasons of delay. This is digital India. Act like it.

Please escalate this thread so that I get my hard earned money back.

If I do not hear back from airline, with satisfactory answer, I shall go to court so that the airline gets to learn not to cheat people.

In our country, let us put an end to such evil practice. if a company is unable to answer queries to the people it has caused inconvenience, then boycott such company and its services.

Jai Hind!