GoAir — refund full amount

I booked two tickets on may 23, 2020 from delhi to kolkata. The flights are cancelled automatically due to lockdown. I called up for refund but they mentioned that my pnr is stored for one year.

I am now changing my destination from delhi to silchar. There is no goair flight. I want the refund. They are denying the refund.

Sanjay das chowdhury: pnr - b3sfmv; date may 23, 2020, delhi to silchar

Joydipa das chowdhury: pnr - ty3fhg; date may 23, 2020, delhi to silchar