GoAir — Refund of cancelled ticket and fraud

No refund against cancellation of flight G8-373.
PNR - R8EF3J

The airlines cancelled the flight without any notification to customer. Got to know about cancellation only while checking in online one day before departure.
I had to attend a very important business meeting. There are no other direct flights for 5 days for my itinerary.
The customer care is not at all responsive. Doesn't take calls or respond to any mails.

What am I supposed to do? This is pure violation of customer care policy. I need my money back. Please help!
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information