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GoAir — Refund/for flight cancellation

Hello I have booked a ticket from Bangalore to Ranchi ticket for 12may but the flight got cancelled. When I asked about refund they said they’ve refunded our money but I didn’t get any mail.Then also I asked my agent about refund but they said till now they didn’t refunded.after that when I tried to call GoAir customer care they didn’t even pick my call.
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    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
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    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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