GoAir — Refused to correct a passengers name on the air ticket | |||||
GoAir is the worst Airline, they refuse to change the spelling even though it is a matter of just one alphabet, they ask you to cancel the air ticket and re-book that too at an extremely high cancellation charges of INR. 2, 225. What a money making racket! While I asked the customer service executive to connect me to her senior regarding this issue, she puts me on hold for a bit and later decides to hang up on me. Extremely badly behaved. While on the other hand Spice jet changes it without even charging an additional amount... I have been travelling with GoAir for year but I dont think I would ever travel with them going forward. Having a really bad experience. Was this information helpful? | |||||
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GoAir customer support has been notified about the posted complaint. | |||||
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I booked a ticket for myself for the date 19 Jan 2017 and cancelled the ticket on 18 Jan 2017. When I called them for refund they said the refund will be done within a week it's 28 Jan 2017 and still I haven't received the refund. The flight no is G8-244 and booking reference no is OTB3Q9.
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