GoAir — regarding cancellation of the flight

Address:

Mumbai City, Maharashtra

I had booked a flight on 9th december 2019 from hyderabad to guwahati in go air airlines pnr: ae4zhe for 6th february 2020 at 6:05 am, which was a connecting flight from hyderabad to calcutta and calcutta to guwahati, they have mailed me on 31st january 2020 at 10:24 am saying the flight has been cancelled due to operational reasons, i had called their customer care number provided by them in the mail to check for the same, they said that they are cancelling my flight from hyderabad to calcutta and since it is a connecting flight they would cancel both my flights i had asked them to book me the calcutta to guwahati flight which their customer care employee has denied and then i asked for a full refund of my money which they said they will refund to the travel website from which i had to enquire once again and get my refund from the travel website, i asked the customer care employee if they have any alternative or can i talk to their superior for which she had bluntly cut down my call without informing what is my status