GoAir — Regarding flight cancellation

Address:

Delhi

Hi, I had booked me ticket for 10th June 2020 in flight numberG8-269 from lucknow to Delhi and the PNR number was JFE15B however the flight got cancelled and i raised my request to refund the amount but the airlines sent me a fresh request for 1st December which i didn't request nor confirmed. I again sent email on this issue but haven't received any reply on my email. I have been trying to contact customer care since 4 months but noone is receiving the call. Can someone please help me on this? Either you refund my amount or give me the right to use the credit note and book my new ticket on my own.