GoAir — Regarding poor service by the airlines

This is to acknowledge you that we have booked a flight from new delhi to ranchi on 7th december 2020.But in due course of time when we called to the airlines on 26 Nov 2020 they said that the flight has already been cancelled on 7th december 2020 without any information conveyed to us .They said that they have messaged us and mailed us but contrary to that we havent received any information.This is really highly irresponsive behaviour and horrible service by your airlines.We didnt expect such a service from your airlines .