GoAir — Rescheduling flights and no customer support

Address:Mumbai

I booked my flights to travel from Mumbai to Imphal via Delhi.
Mumbai to Delhi (GoAir) was on 11th evening and Delhi to Imphal(Indigo) on 12th Morning.
On 9th I got a message that the Mumbai to Delhi flight has been postponed to 12th morning, in this I will miss my Delhi to Imphal flight.

I tried calling go air customer support more than 10 times, I have mailed them times and escalated the mail also, but I got no reply from GoAir.

We have paid them for their service and it's really frustrating when you don't get the services after paying a good amount of money. The customer support is totally unreachable. They are totally ignoring customers.
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Jul 13, 2020
Updated by Subhamp7
Please contact me asap.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1928
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information