GoAir — Reversal Amount transection ARN number not providing

nasrath

Aug 15, 2021

Address:

india

Dear Sir,

go air booking PNR # V65I4C
Date of booking : 25/02/2020
reversal amount : 1343.55

I have book a Air Ticket by using my credit card on 25/02/2020. due to pendamic goair has cancelled my booking. and they inciated the transection to same mode of payment. but i have cancelled the my credit card erliear, and i have requested to goair transfer the amount in my personal account.but they have done in same mode of payment. i have check with my credit card provider they requested to me to provide the ARN transection number. then i called customer service they saying we have initiated the amount and we dont have any ARN number or any transection number. Kindly resolve the issue as soon as possible
Thanks and regards
nasratullah mohammad
[protected]

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GoAir customer support has been notified about the posted complaint.

Oct 10, 2021

Updated by nasrath Dear Sir,

go air booking PNR # V65I4C
Date of booking : 25/02/2020
reversal amount : 1343.55

I have book a Air Ticket by using my credit card on 25/02/2020. due to pendamic goair has cancelled my booking. and they inciated the transection to same mode of payment. but i have cancelled the my credit card erliear, and i have requested to goair transfer the amount in my personal account.but they have done in same mode of payment. i have check with my credit card provider they requested to me to provide the ARN transection number. then i called customer service they saying we have initiated the amount and we dont have any ARN number or any transection number. Kindly resolve the issue as soon as possible
Thanks and regards
nasratullah mohammad
[protected]