GoAir — Service people staff and management in delhi | |||||
Hello sir, i wanted to bring this to your notice that today we had 4 tickets booked for 4th of june at 09:15 pm pnr number 9czem7 with go air we reached indira gandhi delhi airport the go air counter at 8.30 pm there was 45 mins until departure and the airlines did not let us check in and i do understand we got late by a few minutes but the way they treated us it was humiliating and so not customer centric. They could have helped us by pushing us through or given us information on rescheduling our flight but no help whatsoever. Absolutely disconcerting both the manager name parminder singh at indira gandhi airport in delhi and the subordinate manu ahuja walked out on us without giving us a solution and were extremely rude and manu ahuja even threw pen on us say do whatever you want to do but you guys are not allowed in this flight and there is no solution we have for you. Manu ahuja put counter closed board on our face while we were requesting him to give us a solution and took his bag and left. They even processed a no show for us which is ridiculous. Now we are stuck at delhi for the nite without a flight scheduled for ahmedabad or vadodara. This feels more like fooling people to make money out of them. We request you to do check the cctv footage for the same day and the flight seats as we have informed by one of the airport member that they do some changes for the people and sell the tickets to others. Thank you for creating a platform for people to voice out their concerns. Please help me filing case against the goair airlines and ibibo for treating us like this specially to teach a lesson to people like parminder singh (I have never seen a sikh treating people like this) and manu ahuja. Hope u find a solution to this or help fix this situation. Thank you!!! Was this information helpful? | |||||
GoAir customer support has been notified about the posted complaint. | |||||
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