GoAir — web check in error

Address:

srinagar Airport

Dear concerned,
I had booked ticket from srinagar to chandigarh pnr wfb2xh and due to i got mail regarding the peponement of flight which was supposed to departure at 13:45 and when i get mail i tried several times to get webchekin done via web but i was asked to contact airlines

Then i tried 100 of times to reach go air call center but couldnt get connect then i reached airport @ 1100 hrs but due to unavailability of ground staff grievances team i was asked to wait and try again only which again showed me do te same thing

I was forced to go back home without any assistance by the airlines staff
Kindly do the needful
Let me how to go legal on the same