Goair.in — corruption in GoAir airlines

Address:

South Andaman, Andaman and Nicobar Islands

I cancelled my flight ticket Reference no. ICAR8Y for a journey that was scheduled from Port Blair to Kolkata on 14 of Jan 15 in GoAir airlines.. I was told that the due money would be credited into my account in 21 working days from the date (13 jan 15) of cancellation... However, it is highly displeasing to say that Go Air airlines bears least responsibility towards its customers as after the 21 days past I still have to keep asking/reminding its representative on its customer care no[protected] about the said refund amount as it has not been reflected into my account till date... Also for each call we make to Go Air it charges a reasonably high amount which is approx Rs 1.50 per minute. It is worth mentioning that I had to call them more than 10 times till date (11 Mar 15)...The time, energy and money we spent on the process has little meaning for the airlines...I deeply suspect that the airlines are in a practice of accumulating high money from customer pockets by holding it for longer durations and investing in shares.. Also the call charges are yielding them huge profits as the airline is also in practice of keeping customers for long hold during the call... It is high time the airline improves itself...I request other customers who are also troubled to share their views...together we can make a difference and put such corrupt elements behind the bars...this stands as a warning for them to refund my amount in my account in 02 days ie, by 15 Mar 15. AK Singh, [protected]