Goamiles — inappropriate behaviour by cab driver and no support from goamiles

Address:	Murida, Fatorda, Margao, Goa 403602, South Goa, Goa, 403602
Website:	www.goamiles.com

Hi,

I have booked a cab on 12th aug 19 morning and mr. Chandrahas pandhare was assigned to me. His cab number is ga 06 t 4497.

When i called him for the first time he attended and asked me to cancel the cab saying he can't come for pickup. After that he cut the call. When i tried to call him, his mobile was switched off.

I tried contacting customer care but nobody picked up the phone. The system asked me to press '1' for a call back and i havent received any call back.

This forced me to cancel the cab and it costed me rs 71.4. I was supposed to reach airport on time and due to these issues it costed me my valuable time.
Also there was no support rendered from goamiles customer care. After the incident i have mailed to their support email id and till now there is no response.

I request you to kindly look into the same issue and pressurize goamiles to take action against the cab driver and to refund my rs. 71.4. Also to train the cab drivers to behave appropriately so that in future customers doesn't face the same issue.

Regards
Akhil vijayan