I am Brijesh, I found the Godrej customer support being worst experience i ever had from any of the customer service departments, firstly they again and again ask for same details for one single complaint, secondly, their technicians never come will visit soon on time, Ac was bought just before 1 month only .
I placed a service request on 28th Jun, and its been more than two weeks, still what they replying is" technician will visit soon", but still i didn't got any call of any technician.
Lattely i came to know that seller had sent us for third party person for intallation my AC so make aware about this also and take this seriouseness that how this happen so anyway that is for your awareness .
Ac was bought just before a month but the critical issues having in product so need to visit some one and make your goodwill of product ..
Nature of complaint - indoor and outdoor machine has very noise .
Please be aware of Godrej executives they are unable to solve the complaint and only promises will be made. be aware before you purchase Godrej appliances
I register this complaint in hope that Godrej superiors will contact me on my registered mobile number and visit my address as well.
Regards
Brijesh
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