Godrej Ac Complaints & Reviews

I am Brijesh, I found the Godrej customer support being worst experience i ever had from any of the customer service departments, firstly they again and again ask for same details for one single complaint, secondly, their technicians never come will visit soon on time, Ac was bought just before 1 month only .
I placed a service request on 28th Jun, and its been more than two weeks, still what they replying is" technician will visit...

Had purchased 3 Split ACs in march 2020. however, all were installed only in may-june 2020. Cooling these 3 split ACs always remained less in comparision to 4 godrej ACs purchased in 2019.

Now the 3 ACs are malfunctioning as there is no cooling at all. Cooling issue admitted by the service center person. However, the issue has not been resolved.

the 2020 model is ridiculous.

If not resolved within...

Dear sir,
I have purchased godrej ac 27/4/2019. But 15 days many problem create and not cooling ac, godrej ac technician visit on our house and said next day our technician visit our technician. Next day technision is come in my house and gas full up in ac, and next day again not cooling air conditioner machine. Please immediately change this air conditioner....

Dear sir
Our ac was not working from feb 5. We informed the authorised service centre on next day. But we got poor service from your service centre.
After two days one person came.
Problem is outside board damaged.
After two weeks two person came and bring one board for replace. But it was interior board. So they can't do the complaint. They said it will clear it in 5 days. But nobody come here till. We are living...

My window ac. Plc sensor area not working. Its temperature is neither going up nor coming down, i called the godej service engineer he repair the ac and taken money after 2 days later the situation is same. Again the plc is not working. This is the type of service godrej is giving to its costumer. Very disgusting service. They are simply looting the people,
They neither giving sevice nor they are capable for repairing ac...

When we bought an AC from Godrej , we were promised that the AC would be immediately installed .
However, it has been over one month but there has been no installation.
More than 5 people have visited our home , but they either have no welding machine, no ply wood or something else or the other.
It is really troublesome that such a reputed company like Godrej cannot promise what they deliver....

my godrej split ac is not cooling and its flipper is not working.i purchased this ac on 16-may-2011 but no one come 2 its servicing...

HI,

Its second time that i am facing issues with the lack of service from godrej company,
Last time it took 25 days for them to send them a technician as i had reported a fault in the AC,
However this time i reported a free service maintenance on 6th of july'11, TIll now there is no one reported to Provide me free service, Service call number - 621943 & 621942,
The worst part is whenever i dialled...

According to the macanic AC compresser is not proper work. AC is purchase are 2008.Mob. no is [protected] so please contact any problem....

Sir/Madam,

I have Purchased Godrej Split AC 1.5 TON dt 23/1/2011.from Reliance Digital Banjarahills Hyderabad.Same got delivered dt:25/1/11 as per my instructions.Installation from Reliance digital came on 26/1/11 Found that Remote Was Missing and installation cannot be completed with out Remote.After N no of follow-ups I received Remote from Outlet which is not a right one to this model.After 13 days of purchasing AC not Lucky...

we purchased 2 Godrej SPLIT Acs in May 2010. out of 2 ACs, one AC - GSC18FP3WIZ (2 ton) is not cooling as much compare to the other AC.

Pls send you engineer to get it checked & rectified.

thanx
Ashutosh Dhawan
mob. no. [protected]
33A, Ist Floor, Near Gurudwara, Munirka Village, NEw Delhi-110067

email ID: [protected]@saraconsultant.com
[protected]@rediffmail.com...

Godrej & Boyce Mfg.Co.Ltd. 11th February,2010
Mumbai Service, plant No.4
Pirojshanagar,
Vikhroli,
Mumbai-400079
Attn: Mr. Atul Sharma
Dear Ms. Sharma,

This has reference to my letter dated 19th Jan, 2010 and the subsequent discussion I had with you and your letter dated 27th Jan, 2010.

I thank you...

To,
Mr B N Doongaji
Vice President (commercial )
Godrej & Boyce Mgf Co Ltd.
Mohali .


Subject : complain of AC purchase in name of vinod saini vide invoice no 932930 dt 20/05.2009


Sir,
Sorry to inform you that one AC was purchased by me in month of may invoice no 932930 dt 20 /5 2009. After installation it worked...

i bought first time indian brand AC but i think my decision was very bad.
can we improve services of our indian company, if we can't win the faith of indians then what about others,
i made so many calls to the customers care and deler but response was very negligble....

Dear Sir/Madam

I purchased my AC on 20 May 2008. The display PCB of my AC is not working. I made complaint on 14-Apr-09 with complaint no-266818 & on 28-Apr-09 with complaint No-269773. During the complaint my AC was in warranty.The serviceman came & told that diplay PCB to be changed, but ot is not in stock. After that I am constantly chasing them & customercare also but evrytime they say it is not in stock. It...

I bought a GODREJ A/C (Window 1.5 ton) from Ashoka Trading company, faridabad.

When I opened the piese for installation at my home, I found that Electronic Display unit and remote sensing unit is not present. Without these two parts the AC cannot run. I chased this up with dealer and Godrej customer care, but neither the company is willing to provide these missing units nor the dlaer is replacing the AC. My money has gone....

Sir,
we are having electronics showroom in MANSA . JIWAN ELECTRONICS are the DISTRIBUTORS for godrej products as well as they are having AC service centre also but they are not provided proper service to their custmors .we have sold two ac to SATISH KUMAR & SANDEEP KUMAR both acs are having compresser problem .regisring no.of times no actoin has been taken. Now we are going to file case against Jiwan Electronics Bathinda...