[Resolved] Godrej And Boyce Mfg Co Ltd — fridge gfe 36 ty godrej under amc | |||
Complaint made on 06/04/2018 for poor cooling / functioning of the appliance fridge GFE 36 TY GODREJ. A person came from your company ( NCR 2 service) and changed auto modular kit. He charged Rs 2550/- and Rs 250 as service charges. Receipt 2455 dated 4/8/2018 was issued. We tried contacting the company on 22/04/2018 through their mob no [protected] and [protected] as the fridge was doing deep freeze of the stuff stored. The company assured that the person will attend but so far no one has responded. A complaint has been lodged on 25 / 04/ 2018 with your customer care for not responding to our complaint and also why money is charged when the appliance is under 3 year AMC till 03/02/2018. An early intervention for resolution is now requested. Incidentally no service is provided so far by your company to this appliance during AMC. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Hari,
We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.
Regards,
Godrej Appliances Team.
We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.
Regards,
Godrej Appliances Team.
Dear Hari,
As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Godrej Appliances Team.
As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Godrej Appliances Team.
Allow us a chance to assist you with your concern. Kindly provide the complaint number & your mobile number so that we can address your concern as soon as possible.
Regards,
Godrej Appliances Team.