[Resolved]  Godrej Appliances — 1.5 ton split ac

Address:Thane, Maharashtra, 401107

Dear team,

Thanks for making fool around about your pathetic products and after sell service. Its been almost a 45 days about my air condition complain. Bogus company and bogus product sell by godrej. Top of that ur horrible terrifying customer service namely mr pawan.

Does it takes 45 days to solve ac fault. Every day i have to follow up regarding me complain and mr pawan says today i will resolve it give me day time. 4th nov he promise to deliver the faulty ac motor replacement, still awaited. After today's call he need 1 more day as he only have 1 excuse.

I feel like cheated by godrej team who least bothered for his customer. Only thing u guys do to sell a faulty product to customer and make profit.

No body is bother to reply on my mails and its your responsibility to do follow up because u have purchased the bogus godrej products.

The only option left for me is a consumer court and you will have to answer them.

Tribhuvan
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Dec 14, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Nov 10, 2017
Updated by Tribhuvan Nath
My Complain Num is 102727, purchase Godrej Split AC 1.5 6month back and from last 2 months its not working and no one is there in Godrej to solve this.

Seriously its a worst customer service experience I have ever seen in my life, and the product to. They sold faulty product, to customer.
Verified Support
Nov 13, 2017
Godrej Appliances Customer Care's response
Dear Tribhuvan,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Jan 12, 2018
Godrej Appliances Customer Care's response
Dear Tribhuvan,

We've received an update that your issue has now been resolved. Do let us know if you need any further help.

Regards,
Godrej Appliances Team.
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