Address: | Jammu, Jammu and Kashmir |
I lodged a complaint, for washing Machine which is under warranty, with all relevant details at Godrej Service Centre -Jammu on Phone No. [protected] on 17/12/2014. Next day a technician was came at my home but he behaved in a very absurd manner in-lieu-of repeated requests. He was alleging me that i) why you have not given information about defect? ii) you haven't given proper address etc.etc. It was very unfortunate matter for me, in-stead, I have given all such information at the time of registering my complaint. Futher, he has handled machine very carelessly which is not good for a Company Technician.
Therefore, Its my humble to avoid such type of silly technician for field service. Was this information helpful? |
We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.
If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint; you can do the same by calling us on our toll free number[protected].
Regards,
Godrej Appliances Team.