Godrej Appliances — AC Installation System

We purchased an Air Conditioner from Godrej a few days ago and it got delivered today and the installation process was also done on the same day itself. Although when the technician opened the box of the unit there was no remote inside. I don't know which type of AC companies don't deliver the remote with the unit. We contacted the sales person from whom we ordered the AC he said he will lodge a complaint and it will get delivered by day end so he did. The service center lady at Dombivli was talking so rudely with us like it is our mistake that there is no remote with AC. We talked with the sales person and also the lady both that lady literally said "I won't deliver it to you today at any cost" I mean I don't know what to say after that. Worst service from Godrej never buying anything from Godrej again