[Resolved]  Godrej Appliances — Air Conditioner Window

Address:Indirapuram, Ghaziabaf

Hello,
Thanks for the revert of our concern,
main issue is the time period of the cooling gas problem i.e. around in which company whether small or big the cooling gas of a.c. becomes nil in one & half year approx,
also the first a.c. which We buy on 30/05/20 has the gas issue in new sealed pack which was later replaced by Godrej company in July 2020 ( its the same a.c. which we are discussing about),
Brand new a.c. works Around 4-5 years of any company & we never heard about cooling gas problem in next year or 2nd year.
Its the second a.c. of Godrej Company in my home which has the cooling Gas problem as well as We have 4-5 more A.C. in our home which has no complain of cooling Gas IN FIRST, SECOND OR EVEN THIRD, FOUTH YEAR OF all Major & small Brands Also.
So its a request from Godrej Company & its Service Dealers to look out the comlaint personally that after buying a branded product of Godrej Company if we need to pay again a extra amount to fill the cooling Gas which is not the fault of customer Rather the product is not upto the Standard which the normally all brand are Making in INDIA ., then its a total loss to the consumer & also stands a question on the Quality & Customer Service of Godrej Company,
Thanks & Regards:
Anurag Soni
M - [protected]
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Jun 5, 2022
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
May 05, 2022
Godrej Appliances Customer Care's response
Dear Customer,

We regret the inconvenience caused. Requesting you to share your complaint & contact number on https://bit.ly/3xXCV8M so that we can get in touch with you for further assistance.

Regards,
Lisa
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