[Resolved] Godrej Appliances — Amc of refrigerators

Riddhi Pal

from Jammu, Jammu and Kashmir

Address:

Mumbai City, Maharashtra

This is regarding the non compliance of services as provided under an amc contract. I own a godrej refrigerator rb eon nxw 380 sd 2.4. We have been facing certain problem related to the temperature setting of the refrigerator and leaking water from the bottom mounted freezer. The product is still under the period of 3 year amc as documented in the contract which is from 06/06/2017 to 05/05/2020. After repeated calls to the concerned authorities and with no satisfactory response, i've been compelled to take this action and register a complaint against the company in the consumer complaints forum.

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Jul 28, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

Godrej Appliances Customer Care's response Dear Riddhi,

We''ll surely review your concern. Please share the complaint number & your mobile number so that we can resolve the same on priority.

Regards,
Godrej Appliances Team.

Verified Support

Jun 23, 2017

Godrej Appliances Customer Care's response Dear Riddhi,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jun 26, 2017

Godrej Appliances Customer Care's response Dear Riddhi,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.