[Resolved]  Godrej Appliances — Charging extra money which is not required

Hii sir / ma'am recently I have bought godrej air conditioner of 1 ton. For ambernath west. And for installation I got a call from godrej so when mechanic visited at my home they said that installation charges is rs .1200 and stand fitting charges is 300. Because I have bought the stand already. And extra 8 foot Cooper wire will be required so for that 1 foot charge is 300 rs and for 8 foot its around rs.2400. so my total cost was coming rs 3900.
So I refused to install and I call a mechanic from out side he charge me installation charges 800 and stand fitting 200 and guess what no extra copper wire was required. The 10 foot that I got from my kit it was enough.

I have a complaint against godrej service centre which one is located in ambernath west. This same air conditioner my friends also bought on same day. the day I bought we stays in same building and we bought the same air conditioner also. but he was charged 1000 for installation. And for me it was 1200 I don't know why there is differentiate between customers.

So I have done the installation from outside not from the godrej. Because they were charging me for nothing. And i got a call from service centre [protected] I explained her the situation and she told me that you have installed from outside so we are cancelling your warranty.

Is this is fare .? I'm asking from godrej.?
How can u charged 3 to 4times Higher then the market rate.i installed my ac in rs. 1000 and your mechanic was charging me rs.3900 seriously 😳.
He told me a lie that extra 8 foot cooper wire will be required.
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Jun 4, 2022
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2022
Godrej Appliances Customer Care's response
We regret the inconvenience caused. Requesting you to share your complaint & contact number on https://bit.ly/3xXCV8M so that we can get in touch with you for further assistance. ~ Lisa
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