Godrej Appliances — Complain for After Sales Service on Extended Warranty, UNETHICAL STAFF BEHAVIOR and IMPROPER RESPONSE - Godrej Air Conditioner

Address:

11, MANAV VIHAR

Complaint placed at toll free complain number, on Saturday 15th April 2023. I was told technician will visit within 24- 48 hours. Technician did not visit till Monday. When the service station was called, their behavior was rude. but they sent the technician by evening 5 pm (17th April 2023). The technician came and said there is gas leakage. It will be done tomorrow. He did not come till 19th when called again said we are busy with paid services. Your case is pending as it is an extended warranty service. Called again on 20th April, said go and complain to anybody, we do not care. Called the customer care again on 21st morning with assurance that the work will be done today. Till now 3.30 pm on 21st April ti is not done. I think you want us to use polite language but at the same time, your staff needs to have a lesson in politeness and timely service, if possible from your end . Complain call no D[protected]