[Resolved] Godrej Appliances — cooling system not working

Azhar EP

Address:

Community Health centre, Purathur, Muttannur post, Malappuram DT, Malappuram, Kerala, 676551

Single door new refrigerator bought just 2 weeks back,
It's second time to stop cooling system.

First time defrost button stuck and cooling system stopped for more than twenty hours.

Now it's again electricity is proper and light inside refrigerator is on, but cooling system is not working.
All groceries inside damaged.

Totally unsatisfactory...

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Mar 14, 2020

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Godrej Appliances Customer Care's response Dear Azhar,

I would really like to help you with this. Kindly share the complaint no. & your mobile no. via private message, so that I can quickly assist you. You can get the complaint no. by calling us on our toll-free no. [protected]. You may also log a request here: http://bit.ly/2xLUhEi

Regards,
Geet

Verified Support

Feb 05, 2020

Godrej Appliances Customer Care's response Dear Azhar,

I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.

Regards,
Geet

Verified Support

Feb 12, 2020

Godrej Appliances Customer Care's response Dear Azhar,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any query.

Regards,
Geet