Godrej Appliances — damage of product by your service engineer/person

Address:

NV 27, Nayan Vihar Duhuria, Kendrapara Odisha-754211, Kendrapara, Odisha, 754211

Sir,
I have booked a complain of my refrigerator on dtd.14.11.19 vide call no. W[protected] regarding over cooling and depositing of ice in the ice chamber. But it is very unfortunate to inform you that the person who have came have no idea how to open the digital panel of edge digi model, rather he put force to open it and cause damage to the front panel top, which is very odd in looking. My request and demand is to rectify the mistake and take action against the person responsible for it. At the time of visit of that fellow i was not at home. When i saw and tried to contact he did not pick my phone. Pl look in to this.