Address: | 1 Rajesh Nagar, Nandlalpura |
This is Lakhan Rijhwani from Pari food products.I am a Ice cream manufacturer in Indore. I am writing this email because of non service of the 3 deep fridges (capacity- 600 litres) I purchased back in February 2023.
One of the 3 deep fridges stopped working on 3rd November 2023. I complained of the same and they changed the compressor after 10-12 days. After changing compressor, it's not giving proper cooling as it used to give earlier. I literally called 100 times to your service center but they're not ready to listen my problem. They're constantly saying that it takes time to get cool. No one is ready to pick the phone. When I complain on toll free, they close the complain even without visit. Such a poor service I am getting. It's literally shameful.
I talked one of your members named Manish Patel. He talked in such a rude way that I can't express you. He's saying that he can't do anything about it. Go and talk to the one from whom you purchased the fridges and don't call me again. He is saying your issue is not a issue for us.
I am facing literally severe issues as I am not able to store my stock because of lack of storage capacity as you're not providing the service.
Therefore I request you to take all the 3 deep fridges return and give me the money back.
I am expecting reply as soon as possible from your side.
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