[Resolved]  Godrej Appliances — Defective piece

Address:

Lucknow, Uttar Pradesh, 226025

Sir I have purchased Godrej refrigerator 18 June 2016 but next day after installation my fridge was not cooling so I complained to shopkeeper he said that technician will fix the problem and problem was fixed I thought that may be this would be a normal problem. But after some time again same problem came so I again complained to godrej and shopkeeper both and asked for replacement but they just made repair and assured that problem will not come again and it is just minor problem but till now many times same problem appeared and this time again I complained on 15 feb 2017 technician of godrej named Rajkumar arrived and without making repair he went by assuring that he will return and repair it but he closed the complaint without notifying me and without any repair l. Meanwhile this I mailed to godrej for repair and described the problem but they replied me and showed me that I am satisfied and repair is done .After this I replied them and told that still no repair is made and I have not shared the satisfaction code then on 17 th again new complain was registered but no one came for repair but instead they called from different number and forced to give that satisfaction code. Even today sometimes refrigerator cools and sometimes not it is just a box of godrej sold to me instead of refrigerator. I complained on few news channel online forum but when I didn't got any response I approached this portal. May be I can get defect free Refrigerator in replacement because I have paid full for new and defects free Refrigerator.