Godrej Appliances — defective product

chandnisagir

from Mumbai, Maharashtra

Address:

GODREJ & BOYCE MFG CO.LTD MUMBAI BRANCH PLANT,4 PIROJSHANAGAR,VIKHROLI MUMBAI MH 400079 INDIA, Mumbai City, Maharashtra, HOP014982/10/0

I had purchased the RD EPRO 225 TDI 5.2 PRL WIN on[protected] but that is not working properly food items which we keep inside the fridge that gets spoiled because of cooling issue the same thing. I told to technicians but they did not give me the proper resolution I also called to supervisor for that but she was very rude and she dint reply properly her name is Pooja contact ( [protected]) she told me that i have to wait they will check in 2-4 days after that they will decide. So please look into this matter and do the needful to me as soon as possible. I want replacement of that product because it has caused a lot of problem at my home kindly look into my complain and get it resolved as early as possible..

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Godrej Appliances customer support has been notified about the posted complaint.

Jun 13, 2019

Updated by chandnisagir Still this is not resolved how that it will marked as resolved...Please revert me asap.

Jun 13, 2019

Updated by chandnisagir Without any resolution how can company marked this complain as resolved...

Jun 13, 2019

Updated by chandnisagir Godrej Appliances customer support has been notified about the posted complaint.

When they will notify me how many days i have to wait for it

Jun 13, 2019

Updated by chandnisagir Than why they marked my complain as resolve with notify me

Jun 17, 2019

Updated by chandnisagir Still no update from company yet...

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Comments

kunika mann

from Delhi, Delhi

Kindly please check our A/C there is a huge problem of water leakage and cooling.We face huge problem its damages our furniture.Again i request to you to repair our A/C.