[Resolved] Godrej Appliances — defective repair

[Resolved] Godrej Appliances — defective repair

B bolai from Kotamangalam, Kerala

I complained about malfunctioning of my washing machine knob on 17 th december. The man sandip tripathi came and repaired it on the 19th december 2017. The same switch malfunctioned. Again in january 17th 2018, the same switch malfunctioned. And a complaint was lodged. Now the mechanic demanded 1550/- to replace the knob. This is pure cheating. It it were to be replaced, why harass the customer???. How can a mechanical switch cost so much?? I was happy with samsung but some one insisted on godrej. I regret my decision. Was this information helpful? No (0) Yes (0)
Feb 24, 2018 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Jan 18, 2018 Godrej Appliances Customer Care's response Dear Bolai, We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority. Regards, Godrej Appliances Team. Verified Support Jan 22, 2018 Godrej Appliances Customer Care's response Dear Bolai, We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest. Regards, Godrej Appliances Team. Verified Support Jan 24, 2018 Godrej Appliances Customer Care's response Dear Bolai, As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Godrej Appliances Team.
1 Comment	Share
Submit Close

Related Godrej Appliances reviews

View all 1440 Godrej Appliances Reviews

Comments

Swarthi

from Kollam, Kerala

We have purchased a Refrigerator from Godrej and applied for AMC with Mirad Agency Adambakkam, Chennai. We have paid Rs. 8359/- (including Stabilizer). We have not yet received the Contract Agreement.

Please look into that and do the needful. My customer ID is [protected] and my mobile number is [protected].