[Resolved]  Godrej Appliances — defective washing machine and dishonour of warranty given by it total harassment

Address:	Khordha, Odisha, 751001
Website:	[email protected]

Dear sir,
I am surprised to receive ypur sms today at 18.48 pm that the my above complaint has been closed. I have been waiting for your response from the date of my complaint since more than a fortnight as the godrej official had told to have written for the replacement of my washing machine which is totally defunct and prone to electric shock when touched.in fact my family members have been electrocuted
Several times when tried to use it. Several times i complained and your mechanic came for repairing but it is futile. It is a defective product and requested for it replace ment. Your local official also promised for replace ment. But the sms received today swurprised me as ihave not been cotacted by you. If any of my family member or my maid servent is electrocuted by it you will be held responsible for it. As you are not listening tomy complaint and closing the comlaint inorder to comeout from the clutch of the date of warranty. It is not expected from a company of repute like yours. Please keep it in mind that i have never satisfied with the product and my washing machine is still defective which may take any ones live. For which you will solely be held responsible for negligence of attending and customer complaint and closing complaint by resorting to false and cheating method
Sd/
B k tripathy
03/11/2017

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