[Resolved] Godrej Appliances — fridge not being delivered

mitasarkardas

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700034

Dear sir,
I am a senior citizen of kolkata behala. I have booked one single door 210 lt refrigerator. It was promised to reach to me by 4th may 2018 but your kolkata office said us, due to insufficiency of the product at the dhulagar godown at west bengal, it will be delivered to by 7th may. Till date it has not been delivered to neither or us any communication happen from your kolkata office. From our side we contacted them twice and each time they assured us that the product will reach to us with in 1-2 days but to my attached surprise i found that it was not a good communication and i am harassed by your office continuously.
Kindly take necessary step to supply the product at your earliest.

Thanking you in anticipation,

P. C das
([protected])
([protected])

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Jun 11, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Godrej Appliances Customer Care's response Dear Customer,

We’ll surely look into this. Your details have been shared with our team. Be assured, they’ll connect with you at the earliest to address your concern.

Regards,
Godrej Appliances Team.

Verified Support

May 11, 2018

Godrej Appliances Customer Care's response Dear Customer,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Regards,
Godrej Appliances Team.