[Resolved] Godrej Appliances — godrej 1.5 ton 5 star split air conditioner

LAVANYA CHANGALA

from Gudivada, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530009

I have purchased new godrej air conditioner 5 star 1.5 ton split
From dealer sony vision, visakhapatnam on 13th may 2017.

Its having problem, we have raised complaint, service people attended and rectify the problem, but next day it self same problem occurred.
Again we have raised complaint no.[protected] dt.29.06.2017, still no body attended, they simply saying a spare (Pcb) required, it is coming from delhi,
Dragging time 15-jul-2017, 20-jul-2017, today 24.07.2017 and they have not any responding to our complaint.

Almost one month period gone my ac not working. Hence you are requesting kindly provide service as early as possible.

Regards
Ch lavanya

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Aug 31, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Godrej Appliances Customer Care's response Dear Lavanya,

Allow us to look into this. Your details have been shared with our concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jul 31, 2017

Godrej Appliances Customer Care's response Dear Lavanya,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Regards,
Godrej Appliances Team