[Resolved] Godrej Appliances — Godrej Fridge over cooling

praba2022

from Chennai, Tamil Nadu

Sep 27, 2022

Address:

Sabharish Home Care & SK Refrigerations

I had a problem in my fridge which was leaking water, it was defrosting so I called customer service, then after 30mins, service person called named T.Sri Rajan (SK refrigerations) He charged 3050 for thermo stat, then after 4 months again problem occurred He told there is a problem in compressor again he charged 6500, then again after 3 days problem has not solved. So requested him to come again, He told he will come but after that if we call he is not answering calls. He submitted two bills with different company name.
Find the attached photos for incident dates and amount.
His number : [protected]

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Oct 30, 2022

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2022

Godrej Appliances Customer Care's response Dear Customer,

I am extremely sorry to hear about your experience and would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number so that I can resolve your issue on priority. In case you have not lodged a complaint yet, please do so by texting ‘Hi’ to [protected] on WhatsApp or calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi.

Regards,
Lisa